- All books must be returned in the original condition in which it was purchased. SHRINK WRAPPED ITEMS ARE NON-RETURNABLE IF OPENED.
- We do not accept returns without a valid register receipt. This is required for all refunds or exchanges.
- Refunds are generally, issued in the same method as the original method of payment. With the exception of checks, which are refunded after 10 business days or after the check has cleared.
- Booksbyemo may elect to refund any payment using a store account or gift card.
- All merchandise purchased as “Sale” and/or “Clearance” may not be returned or exchanged.
- Booksbyemo reserves the right to request an ID during any transaction or to deny any refund, exchange, or price adjustment.
- Booksbyemo management reserves the right to make the decision on the condition or salability of any merchandise.
- We sell only new books and we take care to ensure that all books are in good condition. Books may only be returned if the pages are upside down, in scattered page format or contain other printing errors.
- T-shirts and other accessories are non-returnable.
- We treat every return request on a case by case basis.
- Shipping charges are non-refundable.
- Special orders are non-refundable.
- Books may be returned within 14 days of purchase. Books must be in new condition, with the receipt attached to the product or Invoice number stated for electronic receipts.
Delivery charges and timeline: